Accents play a powerful role in shaping perception, building trust and creating a sense of connection between customers and ...

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By combining machine learning-based text classification and sentiment analysis, we can create a robust AI-powered email triage system. Here’s a step-by-step guide.

22 Apr 2025 TCS Ranked #6 Amongst Banking Technology Providers and Recognized as a Regional Leader across all Geographies by Everest Group 17 Apr 2025 TCS BaNCS Named a Leader Among Wealth Management ...

In response to an executive order, the Commercial Vehicle Safety Alliance is changing its out of service criteria, calling ...

Cyber criminals have told BBC News their hack against Co-op is far more serious than the company previously admitted. Hackers ...

over and above good customer service and support after a transaction. Yet most businesses continue to spend more resources on brand marketing and customer acquisition than on training and building ...

A violation of the English language proficiency requirement would put a driver “out-of-service,” the order said. “You might not know, but there’s a lot of communication problems between ...

You don't need to say everything you're thinking out loud, whether you have thoughts on currency or cultural traditions.