NICE (NICE) announced a partnership with ServiceNow (NOW) to deliver end-to-end, fully automated customer service fulfillment. The partnership leverages NICE’s industry-leading AI-powered customer ...

The stocks featured in this article are seeing some big returns. Over the past month, they’ve outpaced the market due to new ...

Celebrate the newly designate Customer Experience Day. Here's why this is an important, even business-critical thing to do.

Thank you for standing by. Good morning, and welcome to Titanium Transportation Group Q1 2025 Conference Call. On today's call, we have Ted Daniel, President and Chief Executive Officer; Alex Fu, ...

Adversity creates opportunity—recessions included. That may seem difficult to grasp as revenues slow, expenses grow and ...

From commerce to culture, software is digitizing every aspect of our lives. In the past, the undeniable tailwinds fueling ...

By J. N. Halm With its forts and castles lined along the coast from the tip of the Western Region, all the way to the Volta ...

Freshworks demonstrates strong financial health with 20% YoY revenue growth. Read why I am rating FRSH stock a Buy for ...

The city of Lowell received a $1 million YouthWorks grant to implement a certified nursing assistant training program to ...

As startup funding tightens, a new investment approach focuses on building operational strength and sustainable growth.

When Lynn Tomasek, Justin Kansteiner and Michelle Carwin took over the family business in 2015, they knew the stakes were high. Since 1980, Brothers Plumbing, Heating & Electric has been a ...

When I first started my sales career at Xerox Corp. in 1976 I was taught a few basic principals that have stayed with me ever ...