Hina Shamsi has been on the front lines of innovation ... floor at an equity desk watching a trader use technology — there's no better way to know how good or bad your technology is until ...

Your customer waiting area was more than adequate. And you also provided a work desk for me to use ... $500 lost in the process. Service has always been bad. Say they check things they don ...

Service desks are on the front lines of defense—and attackers know it. Attackers are using social engineering attacks to ...

The government and private companies are rushing to add more technology and AI to customer service, but it’s not for everyone.

From retail to travel, healthcare to home services, the personal touch is quietly disappearing as interactions become less ...

The post Rude Customer Tried To Punish A Front Desk Worker By Paying $250 In Loose Quarters, But Ended Up Losing Money And Embarrassing Herself Instead first on TwistedSifter.

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

AUSTIN (KXAN) — A vehicle burglary gone bad is what led to the deadly shooting of an Infowars employee in March. The Austin Police Department arrested one of four suspects connected to the ...

Ofgem Attributes 7% Fall To Declining Wholesale Prices Energy market regulator Ofgem said today that the cap on the cost of units of gas and ele ...

Read an exclusive excerpt from 'One in Four,' in which one of the stars of a new reality TV show turns up dead Thomas & Mercer; Snowdon A reality show about former child stars overcoming their ...

The lead front desk worker, Kattia Balestier, looked up calmly at the man (red-faced, glowering, 60-something). “You were not happy with the services?” she asked mildly. She patiently listened to his ...