A Flipkart customer was told to visit a service centre 50 km away from the delivery location to get a brand new Dell laptop ...

Customer obsession doesn’t mean saying "yes" to every individual request. This early-stage approach is unsustainable, at best ...

From retail to travel, healthcare to home services, the personal touch is quietly disappearing as interactions become less ...

Navigating Customer Service Challenges in E-commerce If you are running an e-commerce business ... empowered customer service team. An image of automated customer support tools in action, showing a ...

puts Ecommerce stores in a different position than B2B, SaaS, or consumer apps, especially when it comes to customer service. It’s time for someone to take a deep dive into the customer service ...

A ferry service that operates out of Southampton has received a coveted award for excellent customer service. Red Funnel takes cars and foot passengers to and from the Isle of Wight from Town Quay.

ITV has today released a selection of striking first look images from the highly anticipated new thriller Secret Service, taken on location in Malta during the first few weeks of filming.

There are some things we do every day without giving them a second thought, whether that's brushing our teeth, checking social media or looking up a phone number online when we need to get hold of a ...