Yusuf Demiral will report to Samir Subberwal, the global head of wealth solutions, deposits, mortgages, and chief client ...

By leveraging AI, companies can empower customer service representatives to provide more personalized, engaging experiences ...

Virgin Money's new owner Nationwide has spent nearly £700m on the business since it closed a £2.9bn takeover of the ...

HSBC has launched the headline-grabbing incentive for new Premier account holders, which includes a £500 gift card that can be spent at Selfridges stores nationwide, as well as exclusive in-store ...

Tech and Finance Giants Slash Jobs Amid ... from its customer service training unit, allegedly without notice or opportunity for improvement. In the banking sector, HSBC faced backlash for ...

The decision to shut down the app could potentially put up to 400 jobs at risk, including several non-HSBC customer support roles. However, the bank has plans to assist affected employees ...

LONDON, Jan 23 (Reuters) - HSBC has decided to shutter its international payments app Zing, potentially triggering around 400 job losses ... of non-HSBC external customer support staff.

The closure of the app is understood to be putting up to 400 jobs at risk, including a number of non-HSBC customer support ... Direct is axing access to self-service machines at HSBC branches.

HSBC has decided to shutter its international payments app Zing, potentially triggering around 400 job losses, a source familiar with ... included a substantial number of non-HSBC external customer ...

LONDON (Reuters) -HSBC's decision to shutter international payments app Zing is likely to trigger around 400 job losses ... number of non-HSBC external customer support staff.