From retail to travel, healthcare to home services, the personal touch is quietly disappearing as interactions become less ...

Mirokaï the humanoid robot turns ordinary moments into memorable ones with advanced artificial intelligence, storytelling and a dash of charm.

Microsoft HubSpot, and ServiceNow are among the companies turning to smaller, more targeted LLMs as they push further in ...

Underpinning Agentforce, and in our view fundamental to Salesforce’s strategy, is the Salesforce Data Cloud. Simply put, Data Cloud is Salesforce’s unified real-time data platform. It aggregates and ...

Small language models—a bite-size alternative to large language models—can deliver big benefits for the right business ...

Kaseya Ops, the latest installment in the Kaseya 365 product suite, is the latest installment that complements the company’s ...

AT&T's switch to open-source AI from ChatGPT enabled cost savings and efficiency, helping the company retain thousands of ...

At its Knowledge 25 customer and partner conference in Las Vegas, ServiceNow painted an orchestrated agentic AI future for ...

The upcoming ‘Apriel’ model will be able to create agents that make decisions about IT, human resources and customer-service functions.

Built for the agentic and open era, the reimagined platform unifies intelligence, data, and orchestration across the business New innovations across the ServiceNow AI Platform and deeper integrations ...

By combining machine learning-based text classification and sentiment analysis, we can create a robust AI-powered email ...

Can artificial intelligence systems capable of autonomous action and decision-making become a reality that augments human ...