Generally, it’s because of the subsequent robots we’re forced to interact with or the live representatives who can neither ...

If you work in customer service and have a bone to pick with your customer base, this one is right up your alley ...

It doesn’t matter how advanced the systems are. If the person answering the phone or replying to an email lacks people skills, things can go wrong quickly.

Mirokaï the humanoid robot turns ordinary moments into memorable ones with advanced artificial intelligence, storytelling and a dash of charm.

Dialpad continues its leadership as the only contact center platform that can coach agents in real time with native Ai SAN FRANCISCO--(BUSINESS WIRE)--Dialpad, Inc., the leading Ai-powered ...

Dialpad, Inc., the leading Ai-powered communications intelligence platform, today announced its strategic vision for agentic Ai, alongside significant platform enhancements that deliver immediate ...

Australian Prime Minister Anthony Albanese on Monday said he discussed tariffs with US President Donald Trump during his "very warm" phone call to congratulate him over Labor Party's victory in ...

I can still clearly recall the phone call almost 39 years later. “He’s from Chingford, his name is David Beckham.” said the voice on the other end of the line. It was December 1986 and in ...

They shared the moving call via social media ... a similar motivating message in that press conference as he did on the phone with Sanders. "I think obviously Shedeur has kind of grown up in ...

They'd managed one lengthy chat with Trump after calling that number before the Jeffrey Goldberg scandal broke on March 24. Then, they were met with silence again. That is until Scherer's phone ...

“Hi, do you sell action figures that do my homework?” In this funny prank video, I called a toy store with the most random questions — from dinosaur licensing to life-sized Barbie delivery.

The Ohio State running back (by way of Ole Miss) wasn't there to pick up the phone, though ... "When nature calls, sometimes that beats out when the Browns call." Quinshon Judkins missed the ...