Customer service shouldn’t be entirely cookie cutter ... They're the discouraged phrases that should be avoided in any customer-facing situation. Your Customer Is The Star: An eBook From ...

Certain phrases, in particular, are absolutely unacceptable when working with customers. I’d like to offer a couple here, and also offer the top choices from four other customer service ...

And, I don't think I'm alone. Most of these phrases although they are often irrelevant, seem to have somehow become so ingrained within the norms of customer service I doubt they could be removed ...

[5 Customer Service Phrases to Banish] Restaurants, however, are not the only place where customer service sabotage occurs. In research, Anaya examined all the different types of shoppers who can ...

Customer service problems in the U.S. have hit unprecedented levels, and Americans have become increasingly aggressive in their efforts to address those issues, according to new data.

Customer service' is a massively misused phrase. Customer mistreatment, customer disservice, or customer disdain might be more apt descriptions for the vast majority of customer-facing departments.