The million dollars didn’t materialize, but connections did. Needing work, he took a telemarketing job at a company called ...

Most retail leaders do not expect their customer service scripts to carry legal consequences. After all, they are meant to be ...

Want to be a better customer? Here are 10 common phrases you should stop saying to retail workers to show them the respect ...

There's bad customer service — and even worse bogus customer service where anyone can easily be taken by a scammer with a quirky accent who demands a credit card on the spot when you call a fake ...

2. “Customer service shouldn’t just be a department; it should be the entire company” – Tony Hsieh (CEO, Zappos) Every cent you earn depends on serving your customer, so your entire ...

We’ve put together some game-changing customer service quotes from our favourite B2B gurus (and other unlikely sources too!) to inspire a first class retention strategy. Skip to content "> Advertise ...

Highlighting efficiency in performance reviews can encourage a focus on not just meeting but exceeding customer expectations, thereby fostering a proactive approach to customer service. Exceeding ...

State Farm, Erie and USAA have the best combination of cheap home insurance rates, useful coverage and reliable customer service. Erie offers the cheapest home insurance quotes overall. But it's only ...

Use these customer service phrases to respond to difficult people. Let's learn from the professionals, shall we? Not only are customer service reps trained to handle complaints and disgruntled ...

We’ve put together some game-changing customer service quotes from our favourite B2B gurus (and other unlikely sources too!) to inspire a first class retention strategy.

In this month’s Marketing Expert column, Shaz Memon discusses how to implement a five-star email etiquette with powerful customer service phrases. Elevate your practice communications and referral ...