Sky has announced plans to axe 2,000 jobs at its customer service centres and close three of its ten contact centres. The contact centres that will close are Stockport, Sheffield and Leeds Central.

Sky, the owner of Sky News, has announced 2,000 jobs at its customer service centres are at risk. The company said its proposals, including the closure of three UK sites, would affect 7% of its ...

SINGAPORE: As artificial intelligence adoption accelerates in the banking sector, roles in customer service, risk management ... translates to roughly 4,000 job cuts, with AI expected to take ...

There are a few key traits that businesses can apply to their customer service to make it a better experience. The Bureau of Labor Statistics projects that job growth for customer service ...

Chancellor Rachel Reeves reportedly misrepresented her job title from her time at retail ... she had actually been working across their customer relations and mortgage divisions.

Customer relations play a key role in the success or failure of a business. Strong relationships build brand loyalty and encourage repeat business, while poor customer service can drive buyers to ...

TROY, Mich.: 14 March 2024 — While customer satisfaction with the dealer service experience has rebounded this year, dealers continue to grapple with parts and labor shortages that are fueling longer ...

On Dec. 18, 2023, we reviewed several online advertisements that claimed Netflix was hiring for remote customer-service job positions that would pay up to $22 per hour. According to the ads ...

On Dec. 15, 2023, we researched online advertisements displayed on YouTube and other websites that claimed Delta Air Lines was hiring remote workers to fill various customer service job roles.