“We’re still down for online order returns, in-store pickup, and online returns are still impacted,” the Belk SouthPark store ...

By training your teams to recognize when flexibility serves the greater purpose, you can turn every interaction into an ...

One Rivian R1S buyer's frustrating Rivian customer service experience shows how easily good intentions can go wrong.

A strong marketing campaign is useless without strong operations. Most home service contractors blame their agency or ...

Tony Brown says he refused to pay the bill and reached out to Telus multiple times, but says he was put on hold for hours without success.

French fashion house Christian Dior informed some of its customers via text message Monday night of a data breach involving unauthorized access to a portion of its customer information. According to ...

To build customer connections and enhance customer retention, customer engagement management emphasises tailored experiences ...

A Gujarat-based company providing warranty services for a German manufacturer has been denied Input Tax Credit (ITC) on ...

(Bloomberg) -- Sequoia Capital Managing Partner Roelof Botha was among the Coinbase Global Inc. customers whose personal information was stolen as part of a hack against the largest US crypto exchange ...

Comcast hosted the grand opening ribbon-cutting of the new Xfinity store in New Castle, Pennsylvania with Forward Lawrence, ...

Revelation of the hack comes just three days after Coinbase's addition to the S&P 500 Index. Read more at straitstimes.com.

According to Lava, the service provides a free, no-obligation demonstration of eligible smartphones. A company executive will ...