Amazon.com AMZN-0.99%decrease; red down pointing triangle Chief Executive Officer Andy Jassy said generative artificial intelligence is going to reinvent virtually every customer experience and ...

Former ICMR chief Soumya Swaminathan has publicly criticized Air India, labeling her experience as "terrible ... frequent flyers about Air India's customer service and booking systems.

I made five unanswered phone calls, waiting more than one hour each time for someone to answer PPL Electric Utilities’ customer service line. I sent three unanswered letters to the office listed ...

Becoming an Accredited Customer Service Representative (ACSR ... and other similar insurance policies that cover individual and family assets. This is a distinct ACSR category in insurance ...

So, I have contacted the PUC, since I cannot talk to a supervisor. This letter is free, honest, no-cost feedback to OC to revamp its customer service to stay competitive. Please listen. A new chapter ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

In today’s fast-evolving customer service landscape, the integration of AI, such as Copilot and autonomous agents, is transforming how businesses interact with their customers. However, this ...

An Uber Eats customer has spoken out about the “rude” letter they received after a series of recent orders. Sharing on Reddit, the customer revealed how they had been sent the note after placing “a ...