By training your teams to recognize when flexibility serves the greater purpose, you can turn every interaction into an ...

How Much Does a Customer Service Representative ... How Much Do Customer Services Representatives Make in Your City? See current salary offers for jobs in your field. 50,000 37,500 25,000 12,500 ...

Agents can reveal valuable insights from seasoned customer service representatives using chat logs, call recordings, case notes, and other data sources. They can use these insights to improve ...