Kelly Main is a Marketing Editor and Writer specializing in digital marketing, online advertising and web design and development. Before joining the team, she was a Content Producer at Fit Small ...

Customer Service Assistants (CSAs) perform a number of administrative and clerical tasks in support of the overall department goals and mission. They serve as the primary customer service ...

So, here are the 10 ways to hire for customer service (and almost any other job): 1. Be clear on the job description and expectations of the new talent. This is what will set you up for success ...