News

Everyone still claims to value customer service, but as the average CEO tenure has shortened, executives have become more focused on delivering quick returns to shareholders and investors.
4 Ways Your ‘Efficient’ Service Is Driving Customers Away Ditch the customer service script and see how acting human improves service.
Hyatt Hotels is the latest hotel giant to engage in massive staff reductions, with the company cutting 30% of its U.S. guest services and support personnel.
🍎 MSS – Mac Service Script What is it? MSS is a lightweight, terminal-based tool for macOS designed to clean, fix, and maintain your system — whether you're a home user or a technician. It simplifies ...
Discourse around what some are calling the "Gen Z gaze" erupted on X this week as older generations complained about customer service.
Klarna Reverses AI Customer Service Overhaul Klarna is inviting human workers back to its customer service division after AI takeover last year.
Dramatists Play Service, the iconic play imprint of Broadway Licensing Global, has published the script for Oh, Mary!. The cover of the Signature Acting Edition script showcases iconic art from ...
TROY, Mich.: 13 March 2025 — Customer satisfaction with the dealer service experience remains strong for a second consecutive year, yet long wait times for appointments, communication shortfalls and ...
A study by Plant-A Insights in partnership with USA TODAY analyzed which companies offer the best customer service.
Python script running on AWS Lambda with functions: Connect to PostgreSQL database Generate CSV files Upload the CSV files to AWS S3 Developed in Dec 2024.