A beloved café and nonprofit in Fowlerville is hoping to expand into retail, but needs help fundraising to transform the ...

Although some service technicians may resist the idea of acting as a sales representative for the company, you can remind ...

People skills is a common denominator among these three airlines, according to Michael Taylor, senior managing director of travel, hospitality, retail and customer service at J.D. Power.

To enhance service delivery for Malawians, CTS Courier has announced a special employee training program set to begin in April. This initiative is designed to equip staff with essential skills to ...

Good communication and customer service skills are lacking in so many businesses ... the importance of providing good customer service. Training is needed, but the employee having the right ...

(WBRC) - Several Alabama community colleges including Jefferson State are offering a free program to help train and fill a big need in the customer service industry in Alabama. Through an eight week ...

training, and retaining skilled customer service workers as a top business priority. My name is Deja Jefferson, and I’m the CX and Consumer Insights Manager at Topicals. We’ve upskilled our customer ...

Customer service representatives must be knowledgeable and courteous. They must have excellent listening skills and a willingness to talk through a resolution. Training in conflict resolution can ...

This initiative reflects Nissan’s focus on providing practical, high-quality training and equipping its teams with the skills necessary to deliver exceptional customer service.

By fostering teamwork among staff members at levels and locations throughout the company structure, businesses can harness the distinct skills ... customer service. Given the trend towards remote work ...