Although some service technicians may resist the idea of acting as a sales representative for the company, you can remind ...

To officially launch its operations in Ghana, Chowdeck, Africa’s leading on-demand delivery service, has introduced its market-leading customer rewards scheme and a comprehensive rider training ...

Setting realistic service standards is crucial for ... Aligning incentives and recognition, providing ongoing training and support, and soliciting customer feedback ensure continuous improvement ...

In celebration of Youth Month, Engen is proud to highlight the success of its inaugural Call Centre Skills Centre (CSC) ...

Mark your calendars! Our dazzling Gala Ceremony will transform the Shangri-La Hotel Singapore on 23rd October 2025 into the epicentre of business celebration. Prepare for an unforgettable evening of ...

With the wind blowing more and more in a direction chosen by the consumer, wouldn’t it be wise to listen to what they have to say?

What makes great customer service? I believe it's empathy, reassurance and confidence, so is AI with a human touch the answer ...

Exceptional customer service doesn’t happen by accident — it’s the result of intentional decisions that prioritize listening, empathy and responsiveness at every level of a business. When done right, ...

National Fuel Gas Co. is investing more than $3 million to create a satellite service center near the Northland Corridor light-industrial complex on the East Side, with plans to house customer ...

That's what Microsoft did last month and is continuing until May 28, with the Microsoft AI Skills Fest ... Microsoft's partners to pitch their AI-related training and related wares.