Communication simulators help users identify blind spots, measure growth and prepare more effectively for the moments that ...

Integrating AI tools into CX programs should be a careful, intentional process that prioritizes meaningful outcomes over cost ...

You may be familiar with the phrase “the customer is king.” It’s a concept that has long been at the centre of strategy in ...

University finalists across Uganda have been advised to build not only academic competence but also practical, soft, and ...

Companies looking to fill open tech positions sometimes overlook their own employees. Here’s how IT leaders from Lexmark, ...

Although some service technicians may resist the idea of acting as a sales representative for the company, you can remind ...

The REDI-NET online tool is making waves in Central Arkansas by offering individuals with disabilities the chance to gain ...

IN a significant step towards youth empowerment and inclusive employment, Foundever in the Philippines celebrated the ...

Foundever Philippines has celebrated the graduation of 31 out-of-school youth from its "Learn2Employ" program, a move aimed at youth empowerment and ...

Op-Ed: Programs that help young, working-class Brooklynites find and retain jobs enables entire families to break cycles of ...

The REDI program is making waves in Central Arkansas by offering individuals with disabilities the chance to gain hands-on work experience in retail.Felicia Edi ...

AI analyses body language, etiquette, and communication skills, providing an in-depth performance matrix and a ranking system to help employees identify areas of improvement.' ...