Often called “soft skills” or “people skills,” these are also, more appropriately, referred to as “power skills” or “durable skills.” And they aren’t just nice to have. As my own experience shows and ...

The job market now values soft skills more than degrees. People skills are key for mid-level roles. Project managers need ...

Communication simulators help users identify blind spots, measure growth and prepare more effectively for the moments that ...

Here are 16 of the most important hard and soft skills for customer support that we train for at Topicals, and that you should build your support team to possess. Top customer service soft skills to ...

While soft skills are addressed on a cursory level, they’re not emphasized as critically important for students’ future roles and identities, especially compared to technical skills. Social and ...

Few skills impact the customer service process more than communication. Great customer service typically results from effective listening, followed by articulate and clear verbal messages ...

Yesterday’s hot skills — science, technology, engineering and math — that won workers new jobs, promotions and pay raises a few years ago won’t be sufficient for success in 2024 and beyond.

So sharpen your soft skills and become the kind of person others enjoy working with. In today’s world, soft skills win the game. The early-rate deadline for the 2025 Inc. Power Partner Awards is ...

The good news is we can sharpen our soft skills, Bacal said. That's what the bosses seem to want. Management, communication, and customer service are the top three in-demand job skills for 2023 ...

Customer service agents are at risk from chat bots, ... Those that build upon their soft skills to constantly adapt, reset and reinvent will thrive in the Age of AI.