With the wind blowing more and more in a direction chosen by the consumer, wouldn’t it be wise to listen to what they have to ...

Etiquette is not about rules and formalities, but about treating people how you would want your grandparents to be treated, ...

In the age of texting, emojis and missed calls, one Aussie woman has stirred up a storm for simply using what she believes is ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

Nintendo does give users some other options to resolve issues through, such as contacting customer service, about which the company says, "Most matters can be quickly resolved in this manner to ...

Just basic telephone etiquette they’ve never been taught before because they’ve never had a phone to answer.” Mast pointed out how dependent her children are on certain things, like using a ...

Airbnb started rolling out an AI-powered customer service bot in the U.S. last month ... led to a 15% reduction in people needing to contact live human agents,” he noted during the analyst ...

over and above good customer service and support after a transaction. Yet most businesses continue to spend more resources on brand marketing and customer acquisition than on training and building ...