SAN FRANCISCO, April 9 - Verizon (VZ.N), opens new tab said an AI assistant for the company's customer service representatives built using Google (GOOGL.O), opens new tab models had cut down on ...

Meanwhile, the conflict between CTU and one of its closest allies, the Service Employees International Union, escalated this week after the president of SEIU sent an email to members accusing the ...

"We are thrilled to bring back our customer appreciation event with even more deals and discounts to express thanks to our customers for giving Kroger a seat at their table." During the one-week ...

The Internal Revenue Service ordered most of its approximately 20,000 customer service employees back to the office this week, ending a long era of hybrid and remote work. There was just one ...

Happy March, quotes readers! It was a busy news week, so let’s get right into it. The shake-up in the federal government is being felt here in Illinois. Gov. JB Pritzker and other prominent ...

With the "holiday season freshly behind us, the exchange of gifts meant to show love and appreciation will quickly be replaced by truly unpleasant customer service ... best of The Week delivered ...

Lobby groups for Internet service providers claim that ISPs' customer service is so good already that the government shouldn't consider any new regulations to mandate improvements. They also claim ...

HNB Assurance celebrated Customer Service Week 2024 with a series of events that spanned from October 7th to 11th, celebrating the dedication and service of its customer-facing teams. This year’s ...

Explore Explore Young Miko See latest videos, charts and news See latest videos, charts and news Here are the best ten quotes from the Puerto Rican rapper: ...

As we celebrate Customer Service Week, it's essential to highlight what truly fuels successful customer relations-trust, consistency, and quality. At the Kenya Bureau of Standards (KEBS), we ...

Even when compared to solutions offered by live customer service agents, chatbots have proven to be faster. This is great for those who are looking for solutions in a pinch, such as tech owners ...

What businesses have the top customer service according to consumers? USA TODAY, in collaboration with Plant-A Insights Group, presents America's Customer Service Champions 2024. It recognizes ...