Bloomreach, the agentic platform for personalization, today announced the return of its annual AI event for marketing and ecommerce: the Edge Summit. Taking place across Miami and London, this year's ...

From 38,000 flights in 7 days to a takeoff every 13 seconds, American Airlines' summer schedule is redefining the limits of ...

When you shop through retailer links on our site, we may earn affiliate commissions. 100% of the fees we collect are used to support our nonprofit mission. Learn more. Bob Solomon was counting the ...

Sending flyers ... service's carrier routes, giving you a way to send mail to specific neighborhoods. Flyers sent through this program are addressed generically, such as to "Postal Customer ...

The Philadelphia Flyers just made their most heartwarming roster addition yet — meet Stanley, the team’s brand-new service dog in training. Don't worry, this little guy won't be shoving guys ...

SAN FRANCISCO, April 9 - Verizon (VZ.N), opens new tab said an AI assistant for the company's customer service representatives built using Google (GOOGL.O), opens new tab models had cut down on ...

This initiative aims to enhance accessibility and improve customer experience on BA flights from five Indian cities. “The service will ... undertaken dedicated training to deliver this ...

Customer service representatives must be knowledgeable and courteous. They must have excellent listening skills and a willingness to talk through a resolution. Training in conflict resolution can ...

Small-business owners will have the opportunity to continue learning how to best create good customer service Wednesday, Oct. 23. Devan Costa-Cargill will lead a Wyoming Small Business Development ...

The Philadelphia Flyers today announced its 2024 Training Camp roster and schedule, which will begin with on-ice sessions on Thursday, Sept. 19 at Flyers Training Center in Voorhees, N.J ...

Quality customer service will not only impress new customers but will also be a key motivator in their decision to stick around for the long term. This means that training customer service reps on ...