From retail to travel, healthcare to home services, the personal touch is quietly disappearing as interactions become less ...

The company suspended online orders for weeks after the breach, which may have exposed contact details and birth dates.

Vivo Energy Ghana, the distributor of Shell-branded products and services, held its annual Retail Conference and Awards to ...

One of the biggest challenges the retail sector faces is bridging the tech-business gap and ensuring tech investments align ...

A survey by Vonage found that 75 percent of consumers are comfortable with AI-powered customer support in retail — among the ...

Many businesses struggle with slow and inconsistent checkout processes, which can frustrate customers and lead to missed opportunities.  These inefficiencies not only waste time but also impact ...

The financial sector in Austria is undergoing a significant transformation, driven by advancements in retail and commercial ...

Asda has appointed Rachel Eyre as its new chief customer officer. Eyre will join the business from Morrisons where she has ...

Mirokaï the humanoid robot turns ordinary moments into memorable ones with advanced artificial intelligence, storytelling and a dash of charm.

Point-of-sale systems have evolved from simple cash registers to the core of the modern retail financial ecosystem.

Today’s retail landscape goes beyond the brick and mortar, trickling into the digital realm to curate an all-encompassing ...

Asda has appointed Rachel Eyre, currently chief customer and marketing officer at rival supermarket chain Morrisons, as its ...