From retail to travel, healthcare to home services, the personal touch is quietly disappearing as interactions become less ...

Contoversial changes at the Social Security Administration ramped up worries from Yahoo FInance readers. Here are some of ...

Securonix aims to empower organizations through innovation and collaboration, providing AI-driven insights and cost-effective ...

Ryan Galluzzo, digital identity lead for the Applied Cybersecurity Division at the National Institute of Standards and Technology, explains that various challenges will be encountered when developing ...

Now, M&S confirms that additionally customer data was stolen in the cyberattack. Specifically: full names, email addresses, ...

The company suspended online orders for weeks after the breach, which may have exposed contact details and birth dates.

In a letter to customers, retail giant Marks and Spencer has revealed that personally identifiable information (PII) has been ...

The two planes currently used as Air Force One have been flying for nearly four decades, and Trump is eager to replace them.

AARP’s Fraud Watch Network helps teach older adults how to spot scams. We organize events and education, with hundreds of ...

Social Security’s approximate 73 million beneficiaries have seen some key changes to benefits and services in the first 100 ...

President Trump's first 100 days in office have brought sweeping changes to the Social Security Administration (SSA). Learn ...

Generative AI’s use for knowledge management is growing in customer experience programmes, suggesting a new vocation for KM.