In a grand celebration held at The Park, Somajiguda, Hyderabad, the prestigious India Icon Awards 2025, organized by Pride India Awards, honoured individuals and organizations making significant ...

The integration of AI into Contact Center as a Service and Unified Communications as a Service tools is having a measurable ...

Of more than 4,500 inspections conducted during the one-day enforcement initiative, 398 trucks were put OOS for ...

Samsara's Praveen Murugesan explains how API ecosystems are revolutionizing fleet management, transforming fragmented ...

After flying with 40 different airlines in 30 years, Qantas stands out as my favorite because of the great service and included perks.

By offering transparent tooling and clear implementation examples, OpenAI is pushing agentic systems out of the lab and into everyday use.

What is now a technology-enabled transportation specialist, FlixBus is using the Snowflake platform to optimize routes and ...

Integrating AI tools into CX programs should be a careful, intentional process that prioritizes meaningful outcomes over cost ...

Discover why leading companies say AI works best when paired with people — featuring insights from FedEx, Marriott and more ...

When you shop through retailer links on our site, we may earn affiliate commissions. 100% of the fees we collect are used to support our nonprofit mission. Learn more. Bob Solomon was counting the ...

City Barbeque's mission, values, customer service and many of the recipes from Rick Malir's initial 1999 vision are still ...

Learn more Solidroad, an artificial intelligence startup that promises to solve one of customer service’s most persistent problems, has raised $6.5 million in seed funding to expand its platform ...