BBB reminds consumers to use extra caution when publicly posting on social media to resolve an issue with a business.

The main Microsoft customer service number is 1-855-535-7109, where you can reach a live representative 24/7. Microsoft is a global leader in technology, offering products such as Windows, Office 365, ...

Accents play a powerful role in shaping perception, building trust and creating a sense of connection between customers and ...

Tesla is also working to escalate concerns more quickly. The May 9 report said that within a couple of weeks, customers will ...

The Belk department store chain is experiencing issues with some functions, affecting its ability to handle customer orders ...

Restaurant server Darron Cardosa exposes the little lies customers tell, decoding the cryptic language of dining out with ...

At Parloa, we’ve been at the forefront of that change and are helping enterprises transform customer service with AI." Founded in 2018 by Malte Kosub and Stefan Ostwald in Berlin, Germany ...

If the AI agent is unsure of the request, the customer is transferred to a live chat with a customer service representative, together with an AI-generated summary of the conservation. Connectivity ...

Lynn Fields, 76, said she’s spent the past four days trying to get through to National Grid’s customer service line, each time ending up on hold for hours. “I call and all I do is get put on ...

Airbnb started rolling out an AI-powered customer service bot in the U.S. last month, CEO Brian Chesky said during the firm’s first-quarter conference call on Thursday. Chesky said 50% of Airbnb ...

King Charles is reportedly being encouraged to "help" his brother Prince Andrew by providing him with a sense of "self-worth". The Duke of York is said to lead an "isolated" existence at Royal ...

“We’re proud to partner with our valued customer on these landmark agreements ... and distributors to help increase distribution efficiency, advance sustainability, minimize supply chain ...