A new computer system will be a major change for the dispatch center, which now has a decade-old system that struggles to stay updated. Related to the new computer system, commissioners also ...

By their very IP-based nature, NG911 systems introduce risk; however, dispatch centers with analog phone systems are not immune. Many use IP-based CAD, mapping or radio systems, ­requiring every ...

All local fire departments and medical 9-1-1 operations have completed their move to the new Regional Fire Communications ...

A dispatch call center in Washington, D.C. on January 12, 2016. ... The hackers shut down the center’s computerized dispatch system and demanded more than $2,000 in bitcoin to turn it back on.

At Tuesday’s Board of Supervisors meeting, some ideas were aired such as housing both systems at the SR-911 center on Oakdale Road and reorganizing dispatch staff to dedicate some to the Sheriff ...

The new text-to-speech feature is expected to reduce the time it takes the Owensboro-Daviess County 9-1-1 center to dispatch firefighters to fire and medical calls.

Nearly a year after a tragic system outage at the D.C. 911 dispatch center, 7News learns what has changed within the agency.

The focal point of the new dispatch center, created when the police department moved last fall, is a large display composed of four 42-inch flat screen monitors that connect to form a map of the town.

JESSUP – A new dispatch system at the Lackawanna County 911 Center lets officers in the field almost instantly access critical information during emergency calls, making their jobs safer and ...

A new dispatch system should go live in 18 to 24 months. The new system has not been picked yet, and officials are still deciding who will pay what. Washoe County, Reno, Sparks and REMSA will all ...

TAUNTON — A decision has been made. The city will not outsource its 911 dispatch to a regional center in Foxboro. Mayor Shaunna O’Connell, in a press conference last week, said Taunton’s ...