He shakes his head with calm authority. “No, no, Ma’am (It’s always “ma’am” in the South). An unstable person broke into a ...

Since the pandemic, the demand for doctor appointments has risen – as has the abuse suffered by those manning the phones ...

The behavior of your medical office staff on inbound and outbound calls can have a positive or negative impact on your business. Whether a receptionist ... with a doctor, medical supplier ...

Soon, many patients might initiate contact with the health system not by speaking with a call center worker or receptionist ... by phone at five doctors’ offices. “In every single one, I got a third ...

When one doctor’s office receptionist hounds a grieving widow ... My mom had to grab her phone to get the proper number, which involved returning to our seats where her purse was.

But when she called a Corpus Christi gastroenterologist’s office for an appointment, the doctor was all booked ... That’s when the receptionist shared a suggestion that many Corpus Christi ...

The state Attorney General’s Office filed the complaint ... Attempts to reach Perry by phone and email were unsuccessful. Perry, 58, has been a doctor for more than 20 years and has had past ...

In November, two undercover employees attempted to receive services at the office from the same doctor, police said. A receptionist told the employees ... To remain anonymous, contact Crime Stoppers ...

If you've tried to schedule a doctor’s ... office automatically adds patients to the cancellation list. If you want to be notified if an earlier appointment opens up, let the receptionist ...

A doctor's receptionist shared patients' medical records ... "He took a picture on his phone and used Snapchat to send the image to another person. This was not reported on while he was employed ...

Take that scenario to a doctor's office where there could be some ... two hours before I finally got someone to answer the phone. The receptionist said, "Your test was negative.