KQ will begin flights to London’s Gatwick Airport, expanding its UK footprint beyond the existing daily service to Heathrow KQ told TUKO.co.ke that the new route was sought to enhance customer travel ...

There are many diverse roles available, and many customer service jobs involve online work ... If your communication skills are good, this job could be a better fit. A front desk job involves greeting ...

Addis Ababa: The National Election Board of Ethiopia announced today that it has banned the Tigray People's Liberation Front (TPLF) from engaging in any political activities due to its failure to ...

The reversal suggests that AI technology is yet to compete with the nuance and emotional capabilities of human workers, particularly in cases such as customer service, where a sense of empathy is ...

Addis Ababa, May 1, 2025 (ENA)— Ethiopia’s newly inaugurated Mesob One-Stop Service Centre is state-of-art and technology driven service center, confirming the country is in a position to have ...

As digital transformation accelerates across Africa, Ethiopia has emerged as a key player in the regional technology ...

Airbnb started rolling out an AI-powered customer service bot in the U.S. last month, CEO Brian Chesky said during the firm’s first-quarter conference call on Thursday. Chesky said 50% of Airbnb ...

Staffers also discovered that of around 1 million calls to Xcel’s customer service line by Colorado ... Denver and other Front Range areas served by Xcel. According to the PUC's data analysis ...