Workday is facing a class action lawsuit alleging its AI-powered job applicant screening system discriminates against ...

As CHRO churn picks up, new HR execs are having to navigate a quickly changing profession in brand-new roles. Here's how three are doing it.

In this exclusive ETCIO DeepTalks session, Rohan Chhatre, Senior Engagement Partner, Volkswagen Group Technology Solutions ...

Our Analytics Desk customer service system helps support reps answer client questions ... This includes working to make our facilities more accessible, changing HR policies and procedures, and ...

Let’s not forget that even the most advanced systems are still vulnerable to their weakest link: people. The recent attacks at M&S and Co-op illustrate this painfully well. Social engineering remains ...

Meet the 'new collar' jobs that don't always require a college degree and could make you six figures a year. Some of the roles include management positions in marketing, construction, and art.

A successful IT help desk defines the hardware and software products it supports. No organization can support every device and every application. ... How to Identify HR Service Objectives.

According to the latest market research report published by Credence Research, the Human Resource Outsourcing (HRO) Market ...

Jira Service Desk is a help desk ticketing system that is part of the Jira software suite. It offers a range of features, including ticket management, automation, reporting, and analytics.

Ravenna is focused on IT-related questions — such as password resets or security access — but also sees opportunity to help HR and revenue operations teams. The software also provides ...

By automating the payroll, onboarding, and compliance functions, the HR software eases the burden on you in managing your business growth. This article explores the best HR software for small business ...

And these kinds of help tickets instead of going to IT, now get routed to the HR help desk to solve. So it's kind of gone through this transition from service desk, to operations, to asset management, ...