Sky will cut about 2,000 jobs — equivalent to 7 ... call centre roles with online and AI-guided services. UK-based Sky will close three of its 10 customer service sites — in Stockport ...

Sky has said 2,000 call centre jobs are at risk under plans to move more of its customer service online. The media and telecoms company plans to close three of its 10 UK customer service centres ...

SINGAPORE: As artificial intelligence adoption accelerates in the banking sector, roles in customer service, risk management ... translates to roughly 4,000 job cuts, with AI expected to take ...

Calling its workforce “bloated,” the Social Security Administration announced Friday plans to slash about 7,000 jobs ... staffing cuts will hurt customer service. What’s more, the reduction ...

HSBC Holdings hired former BNP Paribas banker George Sun as ... of layoffs in China investment banking since an expansion two years ago, cutting about 10 jobs amid a sluggish market for deals. The ...

Nikhil Jha, an insurance advisor, has raised concerns about widespread mis-selling in the insurance sector, driven by the lure of attractive commissions for agents. In a post on X (formerly ...

The decision to shut down the app could potentially put up to 400 jobs at risk, including several non-HSBC customer support roles. However, the bank has plans to assist affected employees ...

The agreement between HSBC and the NCRC also includes: $8 million in grants to community development financial institutions and community-based nonprofit organizations that deliver services such ...

The HSBC Flash India PMI, compiled by S&P Global, said job creation was more pronounced in the services sector during the month. Also Read: Services PMI: Steep price hikes could take the wind out ...

Winning the rising star category was Celeste Waghorn, customer service advisor at Ayvens. She has shown consistency in delivering outstanding service, demonstrating an extraordinary level of ...