The bank attributed the disruption to a faulty app update released the previous day and apologised for the inconvenience.

More than 3,000 people have reported problems during what is the latest in a long line of banking IT failures.

The short answer is that it can contain helpful human beings to assist customers needing face-to-face reassurance. This, bank bosses say, extends far beyond the category of customers who might ...

The card network behemoths and the London-based bank are looking to expand account-to-account payments through fresh ...

The biggest UK lenders are pushing regulators to allow them each to use as much as £35 billion ($47 billion) of their retail ...

Emily Turner will officially become CEO of HSBC Innovation Banking UK from 1 June, after receiving regulatory approval. Emily joined HSBC Innovation Banking UK in February 2025 as incoming CEO and has ...

New customers who switch to a Premier account and meet eligibility criteria will be able to claim a retail experience worth ...

Brits lost over £1bn to payment fraud in its many forms last year, according to the latest banking industry numbers.

HSBC is writing to customers urging them to "review" their bank accounts. HSBC UK is set to cut a swathe ... The interest rate on its Online Bonus Saver is being cut on July 21 from 4% AER to ...

How come? Well, services inflation is something the Bank monitors closely because it gives a picture of how the UK economy is performing. Britain is a services-led economy which means that more of ...

The boss of one of the UK's biggest banks says it is being attacked "all the time" by online ... HSBC UK, appearing before the Treasury Committee. Pic: PA Concerns were also highlighted by Lloyds ...