Zoho Desk also provides tools for managing and organizing customer information as well as for tracking and analyzing customer interactions to improve support processes.

The ITS Help Desk is happy to help, but the easiest way to reset your password may be to do so yourself. Please go to go.brandeis.edu/reset, enter your Brandeis username and last name, and choose an ...

Information on the St. Vincent de Paul Society of Marin’s housing help desk services is at 415-454-3303 or Vinnies.org. Matt Smith, a counselor with the St. Vincent de Paul Society of Marin ...

CISOs should fortify help desk and employee defenses, enhance intrusion detection and tracking capabilities, and recognize that paying ransoms is not a viable strategy.