CISOs should fortify help desk and employee defenses, enhance intrusion detection and tracking capabilities, and recognize that paying ransoms is not a viable strategy.

The Queens Chamber of Commerce and U.S. Rep Grace Meng recently celebrated the success of the Small Business Help Desk ...

Among the highlights is the new RSA ® Help Desk Live Verify (patent pending), a first-of-its-kind feature that prevents social engineering and technical support scams. With bi-directional ...