SysAid offers strong IT service management with AI, customizable workflows, and full asset tracking for mid-sized teams.

Following his election as the capital city's local chief executive, Manila Mayor-elect Francisco "Isko Moreno" Domagoso announced the revival of the Manila Online Complaint Desk, an initiative first ...

A Manila Police District (MPD) intelligence officer who allegedly drew his service firearm on a delivery rider during a now-viral traffic altercation is now ...

This 35.8% CAGR reflects the impact of AI-powered help desk solutions across industries ... and achieving an average ROI of 3.7x. Top performers report up to 10.3x returns. This guide examines the ...

When FluidStance sent us their "Heavy" mindfulness tool and framework for stress management for testing, we weren't ...

Service desks are on the front lines of defense—and attackers know it. Attackers are using social engineering attacks to ...

Hackers who targeted Marks & Spencer and the Co-op tricked IT workers to gain access into their companies systems, according to a report ... to “review help desk password reset processes ...

Hackers who targeted Marks & Spencer and the Co-op tricked IT workers to gain access into their companies systems, according to a report. The “social engineering ... They have advised organisations to ...

Help will soon be on the way to Gov. Henry McMaster’s desk. Just before South Carolina’s 2025 legislative session ended Thursday at the State House, senators finalized a compromise late ...