By combining machine learning-based text classification and sentiment analysis, we can create a robust AI-powered email ...

Its help desk became a model for school districts around the country. BHS students create instructional videos and offer hardware support, connecting tablets to the school network and doing basic ...

May I request a specific loaner? The Help Desk will do their best to maintain a stock of Apple, Dell, and Chromebook loaners, but sometimes, due to high volume, a specific manufacturer or model might ...

Five Star Technology Solutions, a trusted partner in empowering K–12 education through innovative technology services, proudly marks the third anniversary of its game-changing Virtual Help Desk (vHD).

A dialogue was held on Tuesday to discuss the structure for establishing a special Help Desk to enhance the legal protection ...