Unlike generic AI add-ons, the agentic framework in NITRO Help Desk 3.5 is purpose-built for the realities of IT support. The ...

A 2024 war among Republicans tilted the House to the right. Now more closely aligned with the Senate, Speaker Dustin Burrows ...

Service desks are on the front lines of defense—and attackers know it. Attackers are using social engineering attacks to ...

In view of the rising tensions and hostilities in Jammu and Kashmir after Operation Sindoor was launched, the Tamil Nadu government has opened a help desk in the Tamil Nadu House in New Delhi to ...

TOKYO — Eighty-five years after his ticket was first issued for a similar event, a man was allowed to use it at this year's World Expo in Japan. Fumiya Takenawa attended Expo 2025 in the city of ...

This 35.8% CAGR reflects the impact of AI-powered help desk solutions across industries. Companies implementing these intelligent platforms are seeing dramatic improvements, resolving tickets 52% ...

A Luna Moth operator answers the call, impersonating IT staff, and convinces the victim to install remote monitoring & management (RMM) software from fake IT help desk sites that gives the ...

and help fans access the events they love, a job my colleagues and I take very seriously,” she said. Representatives from the Texas Ticket Sellers Association, TicketNetwork and TicketCity also ...

Iowa lawmakers gave their final nod to legislation aimed at banning the use of automated bots for buying tickets online Monday. Known as Senate File 146, the proposal would outlaw the development ...

Read full article: Frustration grows in Hamtramck as FBI investigates broader allegations beyond police chief Police are seeking information about a 16-year-old girl who went missing in Detroit.