AI is changing how people work, and it’s making it easier to make more money in 2025. These tools can help automate tasks, ...

It doesn’t matter how advanced the systems are. If the person answering the phone or replying to an email lacks people skills, things can go wrong quickly.

Celebrate the newly designate Customer Experience Day. Here's why this is an important, even business-critical thing to do.

From retail to travel, healthcare to home services, the personal touch is quietly disappearing as interactions become less ...

DeKalb County water customers remain at risk of losing service or have already been disconnected, despite the county ...

Fast-food technology can solve the daily operational challenges that quick-service restaurants face. From labor shortages and ...

Today's consumers look for brands that genuinely align with their values and demonstrate an understanding of their needs.

Mirokaï the humanoid robot turns ordinary moments into memorable ones with advanced artificial intelligence, storytelling and a dash of charm.

By crafting tailored prompts, entrepreneurs can leverage ChatGPT to generate detailed, insightful, and actionable content for ...

In 2024, restaurant operators faced several challenges testing their resilience and adaptability. Labor shortages persisted, ...

Law Roach revealed that an employee at The Dominick Hotel helped him remove his $4,500 Christian Louboutin cowboy boots when they got stuck on his feet. Watch the video here.

AI-powered customer service tools like chatbots that rely on large language models (LLM) aren't new: 41% of organizations use ...