CMSWire’s State of Digital Customer Experience 2025 report unpacked: real ROI drivers behind AI, personalization and customer ...

To successfully integrate AI into pricing management, follow these steps: 1. Evaluate present price strategies to understand ...

Lloyds Bank is warning customers of an upcoming fee increase to come into effect from the start of next month.

CFOs are called on to understand their business in granular detail while also maintaining a bird’s-eye view of the company’s ...

The service digital twin has several real-world applications, all of which contribute to achieving autonomous networks.

Prioritize understanding the customers challenges and offering tailored solutions that address the customer's specific needs.

If you’ve driven down West Grand Boulevard, you’ve seen it. Honestly, you can’t miss it. It’s Lee Plaza, a 16-story abandoned ...

SACRAMENTO, Calif. – California's top insurance regulator said Tuesday that State Farm can soon start raising premiums by 17% ...

Bitlux’s use of genAI is extensive. Inspired in part by Apple’s Siri voice-activated search tool, the company positions its services akin to a virtual personal assistant. Patel uses genAI in a ...

The retailer has told customers it is "incredibly grateful" for their support during the ongoing cyber attack.

About 61% of homeowners are unlikely to consider a contractor that charges a visit fee, but here are a few ways to recoup the ...

That’s not to say ARR is obsolete; it remains one of the most important signals of growth and predictability. But in today's ...