When a retailer offers a chatbot to communicate with customers and solve their queries, or when a bank sends an SMS for ...

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Communication technology has changed the way the world conducts business. Cellular phones, webcams and the Internet are only a few of the many tools business regularly used that were unheard of a ...

Communication is an essential skill in business and in life. It's important for employees to be able to clearly send and receive messages with one another to work efficiently, reduce ...