The Texas Senate has passed House Bill 3749, which is named after Jenifer Cleveland, who died after an IV treatment at ...

The Texas Senate passed what some are arguing is one of the most consequential bills to pass the legislature so far this ...

After a couple more coffees and lunches, I got the vibe that he wanted more. I told him I really liked him and hoped to work ...

The Texas House gave initial approval on Saturday to a bill that would require sheriffs to collaborate with ICE by serving ...

Stolen and misused credentials are threat actors’ top attack strategy. Rohit Ghai, CEO of the security company RSA, explains ...

Jared Polis’ desk as it waits to be signed into law. Just weeks before, Polis signed a $43.9 billion state budget spending plan for the next fiscal year that gives K-12 schools more money, though less ...

Welcome to the online version of From the Politics Desk, an evening newsletter that brings you the NBC News Politics team’s latest reporting and analysis from the White House, Capitol Hill and ...

This 35.8% CAGR reflects the impact of AI-powered help desk solutions across industries. Companies implementing these intelligent platforms are seeing dramatic improvements, resolving tickets 52% ...

whether it’s a stint on the IT help desk or an interest in coding boot camps. As with upskilling, reskilling programs that offer a combination of coursework, hands-on learning and mentorship are well ...

This article explores how enterprises can integrate these technologies to optimize help desk and other customer service operations. Using a text classification model trained on historical data ...

LONDON, May 6 (Reuters) - Cyberattacks on Britain's Marks & Spencer (MKS.L), opens new tab and Co-op Group (42TE.L), opens new tab started with hackers impersonating employees while contacting the ...

Such tactics include impersonating an employee and tricking an IT help desk into resetting their password. Co-op admitted on Friday that cyber criminals were able to access and extract names and ...