The Wisconsin state Assembly passed a line up of bills, including legislation that increases penalty for battery or treat to ...

After negotiation with Gov. Katie Hobbs, lawmakers have passed a bill to allow developers to build in Central Arizona using ...

Hybrid work is here to stay. Managed IT support services keep remote teams secure, productive, and connected—no matter where ...

An effective IT support policy includes information about the level of service that the help desk provides. The policy sets standards for the length of time technicians take to perform such tasks ...

The IT help desk is evolving. Once defined by queues of tickets and reactive troubleshooting, support today is being reshaped by automation and artificial intelligence (AI).

Among the highlights is the new RSA ® Help Desk Live Verify (patent pending), a first-of-its-kind feature that prevents social engineering and technical support scams.

It simulates real-world help desk email content and includes labeled examples across the six categories introduced above ... Support: Indicates how many actual samples there were for each class.

The MEC for Roads and Transport, Kedibone Diale-Tlabela has launched the Public Transport Women’s Help Desk. The help desk will serve as a central point of support, advocacy, information and ...

Khosla and Madrona back a Seattle startup reimagining internal help desk support. by Taylor Soper on April 23, 2025 at 6:00 am April 23, 2025 at 10:14 am. Share 2 Tweet Share Reddit Email.

Iowa Gov. Kim Reynolds' math proficiency bill passed the Senate with bipartisan support, sending it to her desk for her signature. The bill mandates K-6 math testing three times annually, with ...