The IT Help Desk provides centralized technical support to departments and colleges across the entirety of Drexel University. Drexel IT now also includes College of Medicine IT and Instructional Media ...

Here are the top 10 help desk mobile apps set to significantly impact this year. Let’s explore the details of each app and what makes them the best in the market. 1.

The Technology Help Desk provides tech support to the community virtually, in person or by telephone. For support, visit the Brandeis Service Portal, email [email protected] or call 781-736-4357 from ...

Computer with a working web camera or phone with the Zoom mobile app downloaded (no login required) A stable internet connection to support video Proper lighting (Help Desk staff must be able to see ...

At first, when Indian Prairie School District began to feel the pinch of rising demands on its help desk support, it wasn’t sure how it would meet the growth in requests. It’s a big district in ...

Tim Porter, managing director at Madrona, said his firm has looked at other startups building software for help desk support. But he said Ravenna stood out with its deep Slack integration and ...

Five Star has innovated the K-12 Tier 1 support model and couldn't be prouder of the service Virtual Help Desk provides. "I am incredibly proud of the impact the Five Star Virtual Help Desk has ...