If I could give them a zero I would. JEA has the worst utility service in Northeast Florida. They turned my service off for a late payment. However, we paid the bill at 2:55 pm in the afternoon.

How Much Does a Customer Service Representative ... How Much Do Customer Services Representatives Make in Your City? See current salary offers for jobs in your field. 50,000 37,500 25,000 12,500 ...

Small businesses often have a harder time attracting and hiring the best employees for specific jobs when they write traditional task-focused job descriptions in their want ads. Competency-based ...

At the free event on Wednesday, March 19, local agencies join JEA Customer Care agents and ... with pre-scheduled ...

SINGAPORE: As artificial intelligence adoption accelerates in the banking sector, roles in customer service, risk management ... translates to roughly 4,000 job cuts, with AI expected to take ...

“No, what’s worrying me is that the bot seemed to have offered a customer service experience that was above and beyond what he was used to,” a third viewer said, clearly appalled ...

is thrilled to provide JEA with cutting-edge technology solutions to elevate customer experience and service efficiency. KUBRA's involvement in multiple successful implementations for the Florida ...

There was no logo on there but when I did open the letter it did have JEA logo on there,” said Denise McDonald, JEA customer ... yards and check their water service lines for lead.

Those are the same fees JEA told customers about previously and they cover nearly all payments by credit card or debit card. Sheila Pressley, chief customer experience officer for JEA, said 95.6% ...

The Action News Jax First Alert weather team is tracking Hurricane Helene and expects the storm to make landfall far west of Jacksonville sometime late Thursday, however, JEA workers are making ...