Q1 2025 Earnings Call Transcript May 16, 2025 Operator: Good morning, everyone. Thank you for standing by, and welcome to BIO-key International’s First Quarter 2025 Conference Call. During the ...

From lack of human help to chatbots that send you in circles, dealing with a bank can be frustrating – but you can fight back.

Why B2B marketers need to prioritize customer loyalty and retention alongside new business to sustain revenue growth in a ...

By J. N. HalmWith its forts and castles lined along the coast from the tip of the Western Region, all the way to the Volta ...

The shift is especially visible in B2B service organizations. Revenue for tech and services firms has been outpacing product ...

Generative AI’s use for knowledge management is growing in customer experience programmes, suggesting a new vocation for KM. We find out how.

In one example, a customer exploring refinancing options asked a mix of basic and advanced questions. The AI not only responded accurately, but also captured key qualifying details and facilitated ...

With generous coverage and discounts for good driving habits ... For example, one person might prioritize a company with strong customer service and a low-mileage discount, while another may ...

New Delhi: To ensure equitable access to healthcare across the country, Union Minister Mansukh Mandaviya emphasised that healthcare should be viewed as a service, not a business. “For the world ...