Job seekers encounter AI long before they’re hired. Some companies use generative AI avatars to screen applicants and conduct ...

Klarna's CEO announced at London SXSW that AI will take over boring jobs, while humans will provide VIP service.

After using AI to replace the work of 700 employees, Klarna CEO Sebastian Siemiatkowski says offering human customer service ...

Forrester analyst Christina McAllister believes that Klarna underestimated the complexity of its customer service while ...

Swedish fintech giant Klarna is making a notable U-turn in its strategy by reintroducing human workers after an aggressive ...

Research suggests the reality of AI in the workplace is more complex than either complete job displacement or simple ...

Duolingo's recent shift to prioritise AI has sparked outrage among employees, but it's not alone. As companies like Meta and ...

The pharmaceutical and biotech company recently combined its HR and IT departments under a single leader in a move that has ...

British fintech Wise is shifting its primary listing from London to New York, joining a growing list of firms icing the ...

It’s become one of the most popular private investing strategies of the last year: Firms including General Catalyst, Thrive ...

Trump's 2025 tariffs have disrupted startups and VC markets, forcing founders to adapt through supply chain pivots, sector ...