Job seekers encounter AI long before they’re hired. Some companies use generative AI avatars to screen applicants and conduct ...

Klarna's CEO announced at London SXSW that AI will take over boring jobs, while humans will provide VIP service.

Forrester analyst Christina McAllister believes that Klarna underestimated the complexity of its customer service while ...

Klarna is hiring again after replacing employees with AI. Meanwhile, Duolingo is facing blowback on social media from its ...

Duolingo CEO Luis von Ahn acknowledged employee anxiety over AI, urging teams to embrace the technology amid rising ...

Klarna said it used an AI avatar of its CEO to report quarterly earnings in a YouTube video ... there were no significant giveaways. "Our AI-first strategy is driving exceptional returns, we're ...

When Klarna delivered updated quarterly earnings on Monday, it was his AI avatar (pictured ... or cold-calling prospects, a CEO’s main jobs are to set strategy, make decisions, and take ...

Klarna said it used an AI avatar of its CEO to report quarterly earnings in ... there were no significant giveaways. "Our AI-first strategy is driving exceptional returns, we're outpacing ...

When Klarna delivered updated quarterly earnings on Monday, it was his AI avatar (pictured above ... hands dirty coding features or cold-calling prospects, a CEO's main jobs are to set strategy, make ...