Consumer Reports sent shoppers to 26 Kroger-owned stores in 14 states and Washington, D.C. to compare price tags against receipts. On average, shoppers were overcharged $1.70 per sales item, or 18.4% ...

“Happened to me. They said it was a requirement,” one woman shared. “After she scanned everything, I tried to hand her the cash. She told me it wasn’t her job to load the cash… I walked out [of] the ...

Target's updated self-checkout system features a brighter design and a new 10-item limit, improving transaction times and ...

Discover how facial recognition technology is transforming self-service in retail with faster, more secure and personalized ...

Consumer Reports found that Kroger collects and monetizes data from its 63 million loyalty program members, using this ...

Kroger has secret shopper profiles on millions of its grocery customers. They may be affecting what consumers pay for goods.