In 2023-2024, 95 scheduled commercial banks received over 10 million complaints from their customers. The process of KYC at many banks has become 'HYC' -- harass your customer, points out Tamal ...

There's bad customer service — and even worse bogus customer service where anyone can easily be taken by a scammer with a quirky accent who demands a credit card on the spot when you call a fake ...

Consumer watchdogs also warn that scammers can create fake message boards that will recommend a bogus phone number or site for customer service. Clues that you're dealing with crooks: They're ...

Consumer watchdogs also warn that scammers can create fake message boards that will recommend a bogus phone number or site for customer service. Clues that you're dealing with crooks: They're ...

Despite the surge, Telus senior vice-president of customer service excellence Terry Wells defended the company’s overall service record. “This report represents a snapshot in time,” Wells said. “We ...

Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days — the agency’s telephone customer service ... the agency’s phone lines with ...

One of the best ways to verify that the customer service number is to go directly to the source. If you are calling customer service about a product you received, check if you received contact ...

An international student in Cape Breton says a recent transfer of her cellphone number — without her consent — highlights potential security risks for all mobile phone users in Canada.

Cash App’s parent company is paying nine figures to settle a fight with federal regulators, in part thanks to an allegedly useless customer service phone number. On Thursday, the Consumer ...

SpaceX is finally addressing one of Starlink's sore spots by offering a customer support phone number for subscribers ... the company says. “This service is currently in a trial phase and ...