The lawsuit, filed March 18 in Kalamazoo County court on behalf of resident Rashawanda Dick, claims a white Meijer employee accused Dick of stealing and misusing gift cards at the self-checkout.

Michigan consumers are entitled to compensation if they are charged a different price other than what's displayed.

Several readers emailed to sound off on experiences (specifically at Kroger) where the shelf tag price didn't match the register price at checkout ... or using a self-scanner option, pay attention ...

The best weekend destinations close to Chicago require no flights. Here's where to go within three hours of Chicago.

“Happened to me. They said it was a requirement,” one woman shared. “After she scanned everything, I tried to hand her the ...

Is self-checkout checking out? Target customers are claiming — and complaining — that the popular retailer is removing self-checkout stations from stores. However, Target representatives say ...

Self-checkout lanes at grocery stores and retail outlets are sometimes a controversial topic. Shoppers either love the convenience or hate that they have to do the work they feel an employee ...

Target Corp. is pushing back on media reports this week that it has changed its policies around self-checkout technology in response to shoplifting or customer dissatisfaction. A number of news ...

Retail giant Target has limited self-checkout to customers with 10 items or less, but denies claims the move is due to theft. Like several other retail stores, the Minneapolis store has been hit ...

At first, many shoppers thought it was just their store. Self-checkout stations were gone. Lines were longer. Employees were guiding every purchase through traditional lanes. Customers thought ...